Refund & Returns Policy

Effective date: September 28, 2026

Return window

Eligible products may be requested for return within 30 days after delivery. Contact us before sending anything back so we can provide return instructions.

Product condition

For health and safety, supplements and consumable health products must be unopened, unused, sealed, and in original packaging to qualify for a change-of-mind return. Opened products are not eligible for change-of-mind returns.

Damaged, incorrect, or defective items

If an item arrives damaged, incorrect, or defective, contact us within 7 days of delivery with your order number and photos where helpful. We will review the issue and provide an appropriate resolution. This does not limit rights that cannot be excluded under applicable law.

Return shipping

For an eligible change-of-mind return, the customer is responsible for return shipping. If we sent an incorrect item or confirm a covered issue, we will provide return instructions and address shipping costs as appropriate.

Refunds

After an approved return is received and inspected, we will email you about the decision. Approved refunds are sent to the original payment method; allow 5–10 business days for processing by your bank or payment provider.

Order cancellations

Contact us within 24 hours of placing an order to request cancellation. We can cancel only if the order has not entered fulfillment or shipped. If it has shipped, the return policy above applies.

How to request help

Email contact@ritthikistudios.com or call +1 (989) 371-6866. Include your order number and the email address used at checkout.